Secure Returns & Refunds
Returns & Refunds
Because TEKNON is a temperature-sensitive, health-related product, it must be handled with great care to ensure its safety and quality. For this reason, we are unable to accept product returns or exchanges once the shipment has been delivered.
Damaged or Wrong Item?
If your order arrives damaged, defective, or not as described, please contact us immediately.
We’ll Make It Right
We will review each case carefully and, where applicable, provide a replacement or other suitable solution.
Speed Up Your Claim
To help us resolve issues quickly, please share photos of the package and product within 24 hours of delivery.
Our Commitment
Your safety and satisfaction are our top priorities. Every shipment is carefully packed and monitored to maintain proper temperature during transit. We are here to support you at every step to ensure you receive your order in the best possible condition.